When in doubt, pray.
November 23 2012
Customer Experience Lessons from Common Sense http://t.co/KifHHC13 via @CXJourney
November 23, 2012
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CX Journey: Customer Experience Lessons from Common Sense
Whatever happened to common sense? Sometimes (no, many times) I really wonder. And sometimes I think we put so much thought into this thing called "customer experience" (and "employee experience"), when it's really pretty simple. It's really just common sense. Common sense is defined by various dictionaries as...
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