When in doubt, pray.
November 24 2012
Social CRM Fuels Engagement and Growth #infographic http://t.co/c9qBOmH0 via @BerriePelser
November 24, 2012
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Social CRM Fuels Engagement and Growth #infographic
Customer relationship management (CRM) is a widely implemented model for managing a company's interactions with customers, clients, and sales prospects. It involves using technology to organize, automate, and synchronize business processes-principally sales activities, but also those for marketing, customer service, and technical support. Social CRM is one of those terms that tends to get overused and confused.
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